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| Q: What is Collision Damage Waiver (CDW)? The optional Collision Damage Waiver (CDW) offered by car rental companies is not the insurance. It's an option that relieves the renter of most, if not all, of the financial responsibility if the vehicle is damaged or stolen while under rental contract. There are some exceptions and deductibles that may apply. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void CDW and hold the renter fully responsible for any damage to the vehicle Q: What if I decline CDW? If you decline CDW you will be responsible for up to the full fair market value of the vehicle if it is damaged, vandalized or stolen during the rental, You will also be responsible for reimbursing the car rental company for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft ("loss of use"). Q: Who needs CDW? Anybody who does not have any type of insurance, have to have CDW package while renting to be able to get the advantage of waiver of any damage to certain extent, in case of being involved in an accident during the period of Rental. When renting for business, check with your corporate travel arranger to determine if the company has made provisions for coverage in the event of loss. If you're renting for personal reasons, check your own automobile insurance policy before you pick up your rental car. Many policies do cover rental cars, but even if a renter has personal automobile insurance, he or she may not be totally protected by the policy he or she has. For example, if you decline CDW and rely on your own insurance, you probably would be responsible for paying your usual deductible. Also, "loss of use" fees and vehicle towing charges are not normally covered by personal auto insurance policies. And, personal auto policies that extend collision coverage to a rental car may only provide a coverage limit equal to the value of the vehicle scheduled on the policy. If the value of the renter's personal auto is less than that of the rental vehicle, the renter could still have some damage responsibility. Finally, if you don't own a car and don't have automobile insurance, you should consider accepting Collision Damage Waiver Q: Won't my credit card cover CDW? Some credit card companies offer protection if you present their card at the time of rental and use the same card to pay for your rental at the time of return. Renters should examine closely the terms of this coverage as the protection is often supplemental and certain limitations or restrictions may apply, like, the credit card companies do not cover third party liability. Q: Is CDW always the same? CDW coverage and costs can vary depending on the vehicle types. Q: How old do you have to be to rent a car? To rent any vehicle from Yellow Car Rental the minimum age limit is 23 years. However from 23 to 25 ages these drivers should expect to pay a surcharge related to the increased cost of insurance and a company's loss experience. Q: Is there an additional charge to rent a car if there is going to be more than one driver? Usually, there are additional charges for additional drivers, who must meet minimum age requirements. The cost of a daily surcharge varies from location to location, so renters should inquire when making a reservation. Q: Will Yellow Car Rental check my driving record? To help control skyrocketing auto liability and insurance costs, several major car rental companies, utilize various technologies to screen for high-risk drivers. Where the technologies are not available, Yellow Car Rental and other rental companies may ask potential renters for additional identification and/or a variety of questions regarding their personal driving records. Whenever a prospective renter's driving history fails to meet a company's established criteria, the company can elect to deny rental service. Q: Why do rental car companies ask for a credit card & Driver's licence? Imagine that your brand-new $20,000 Ford Taurus is parked in front of your house. A stranger knocks on your door and asks to borrow it for the weekend. She promises to pay you $100 (about one-third of one percent of the value of the car) when she brings it back Monday morning. What would you do? On one hand, you're intrigued with the idea of getting $100 for lending your car to someone. On the other hand, the risk may be too great. You don't even know this woman or even where she lives. What if she doesn't bring the car back? You wouldn't even know where to look for it! What if she damages the car or behaves irresponsibly? This scenario demonstrates our need to secure information regarding the credit-worthiness of our renters. Sure, we want to "lend" our cars for a fee to people who want to "borrow" them, but we also want to get them back in the same condition in which we rented them. Credit cards and valid drivers' licenses usually provide the only information we have about our renters. That's why many car rental companies no longer rent on a cash basis under any circumstances. Renters should ask about a company's rental policies when they make a reservation. Q: Can I use a credit card upfront and then pay for the rental with cash when I return the car? Although you present a major credit card at the time of rental for pre authorization, but you can pay with cash when you return. Since car rental companies ask for credit approval on the estimated car rental charges when you pick up the car, that amount will be held against your credit balance on that card for up to 30 days, regardless of how you pay upon return. Q: What credit card can I use? Yellow Car Rental accepts most major credit cards; Master, Visa, Amex and Debit. Q: Are there any other payment alternatives? Yes, you can pay through certified cheque, money order or bank draft etc., but pre authorization would only be taken on any valid major and active card. Q: Can I use a debit card? Debit card will be accepted as a form of payment only upon return of the vehicle and if the card it has the Interac emblem/logo. A credit card is still required to be presented at the time of rental. Q: If I pick up the car on Tuesday at noon, and return it Wednesday at 4:00pm, will I be charged for one day or two? Most car rental rates are based on what is called a 24-hour clock. For instance, if you rent a car for one day, your rental day begins at the time between noon and 1:00pm on Wednesday, you'll be charged for three extra hours or one additional day, whichever is less. In addition, the charges for optional waivers, optional insurance and surcharges are applied on a 24-hour basis. Q: How can I get the best deal? Car rental pricing is like airline pricing - if you travel at off-peak times and/or make a reservation well before in advance, you often get a better deal. Also, call for special promotions advertised by the company on their web site. And also the longer you rent the more you save. Q: What taxes and levies will be added to my rental charge? In addition to the regular rental charges renters are required to pay the following taxes and levies: · Provincial Social Services Tax (PST) currently at a rate of 8% on most rental charges · Goods and Services Tax (GST) currently at a rate of 5% on most rental charges · Tax For Fuel Consumption (TFFC) currently at a rate of $0.59 per day · Vehicle Licensing & Tax Recovery (VLATR) currently at a rate of $1.98 per day · Location Recovery Fee (LRF) or Airport Access Fee (AAF) currently 10% to 15% of most rental charges on car and truck rentals taken from International Airport locations only may apply. Q: Can I use pre-pay card for pre- authorization? Yellow Car Rental only accepts the post paid, active and valid credit card for pre-authorization. Q: Can I drive on my International Driving licence? Yes, you can, but we would like to see the valid documentary proof, for security reasons. Q: Still have any question?????????? Please feel free to ask us and we will be glad to come up with the best suitable answer. We Guarantee You Yellow Car Rental is committed to provide the best value in the car rental industry through a combination of consistent service, convenient locations, and a wide selection of quality vehicles, at a guaranteed lowest price. We also guarantee to match the lowest price in the market. |